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Kershaw’s Excellent New Customer Service Policy

I’m a big fan of Kershaw as you can tell from reading this site, just because they have a large selection of knives at very reasonable prices.  They are also well known for good customer service and they have added to that reputation.  Kershaw has just introduced a new policy where they will replace any blade on a folding knife – even if you break it by doing something stupid – for $10.  This policy does not apply to knives they no longer make or to factory seconds.  This is a great deal, as buying a replacement knife might well cost 6-10 times that $10.   They will still replace any blades with a manufacturing defect for free.

 

For more information, visit Kershaw’s blog.

Permanent link to this article: http://best-pocket-knives.com/kershaws-excellent-new-customer-service-policy/

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